HOUSE RULES 

In order to provide you with a pleasant stay and to prevent any misunderstandings, please familiarize yourself with our house rules:

 

  • THE GUESTS: are adults over the age of 25 and will be occupants of the unit during the entire reserved period. Additional guests or occupants that have not disclosed prior to arrival may be denied access to the premises. Additional fees of 100,00 EUR per day per undislosed guests will be charged for all guests that have not disclosed prior to arrival up the maximum occupancy. No keys shall be issued to anyone other than occupants listed above.
  • No party groups allowed.
  • Your host is obliged to ensure peace and order, to assist you upon arrival and to provide accommodation in accordance with the category of the villa. Your host must respect the custom and practice of the accommodation industry.
  • Accommodation unit is free from 4 p.m. on the day of arrival till 10 a.m. on the day of departure.
  • On the arrival, all the guests are required to hand in their personal documents (passports and identity cards) to the host in order to be registered to the authorities. Personal documents will be given back within 24 hours.
  • During the stay, host will provide all the necessary information and help.
  • During the stay guest need to follow the House rules, especially between 14.00 and 17.00 hours and at night between 22.00 and 08.00 hour. Peace and quiet should be observed from 2200to 0800Guests are obligated to behave in a mannerly fashion, both adults and children.Children should  be under supervision during their playtime.
  • During the stay, guests need to keep the accommodation clean and tidy. Garbage bin is near the car park. It is desirable to leave the house as it was on the arrival. Detailed cleaning and tidying is done by the host every time new guests come.
  • Host provides cleaning robot for the pool.
  • We appreciate you respect the security warnings about using the swimming pool.
  • We appreciate you do not enter the house wet after using the swimming pool.
  • Host provides guests with towels, bedlinen, kitchen cloths, toilet paper, liquids for washing the dishes, beach chairs and parasols.
  • Bedlinen is included in the price of stay and gets changed when new guests come while guests who are staying longer than 7 days are provided with clean bedlinen every 7 days. Guests change bedlinen by themselves.
  • Towels are included in the price of stay and guests are provided. A sufficient number of towels is in the storage. Used towels get put in a special basket in the laundry near the tavern so the host can wash them.
  • You are kindly requested not to take towels, bed linen, blankets, sun umbrellas and similar out of the property, nor to move interior furnishings (tables and chairs) outside or exposing them to the sun and rain.
  • Guest are kindly requested to take care of their possessions and valuable things left in the accommodation unit because the host is not responsible for their eventual loss. The host will do everything that is in his power to protect and warn the guests about the possible danger.
  • Do not leave your valuable things in cars.
  • We kindly ask you to turn off electrical appliances (except eventually one light), close the pipes, the windows and door when leaving the house.
  • Please don’t leave the air-conditioning on while you are out and don’t use it with windows and doors opened.
  • Please, close parasols and awnings on the terrace during poor weather or before leaving the house.
  • Host is not allowed to enter the rented unit when guests are absent. There are exceptions in particular situations when it is necessary to enter the house in order to prevent possible damage or danger. Host is obliged to inform the guests about the former in their first contact. In case the host has grounded doubts that there has been done some damage and the house rules broken, guests are obliged to let him enter the rented unit in order to check.
  • It is not allowed to leave the pets inside the house.
  • It is not allowed to bring any weapon, flammable and explosive substances, things that have a strong and unpleasant smell.
  • During the stay, guests are allowed to use all the devices that are available in the house; following the instructions for proper usage.
  • The use of equipment and devices that are not a part of the house offer is allowed only at host’s permission. This rule does not refer to electrical appliances for personal hygiene.
  • Smoking is not allowed, as well as lighting the candles. We appreciate you respect the rules.
  • We kindly ask smokers to use space under the eaves, on the terraces and tavern as a place for smoking, using the ashtray.
  • It is not allowed to light fire in the summer. It is not allowed to light fire outside the determined places. Fire can be lit in the fireplace, in the sitting room, in front of the house in the outside fireplace and in the tavern. Barbecuing in the fireplace inside the house is not allowed. Please, do pay special attention when using fireplaces in the sitting room and tavern as well as when using the outside fireplace. Do check the fire is out before leaving the house and do not let it unsupervised.
  • It is not allowed to move the furniture within the unit or move the furniture from the interior to the exterior of the house (chairs from the kitchen on the terrace, equipment for preparation and consumption of food from the tavern inside the house and vice versa, towels and blankets which are to be used inside the house shouldn’t be at the swimming pool, beds can not be moved etc.)
  • As additional storage guests have at their disposal storage below in the laundry.
  • We kindly ask the guests to take care of the greenery, the rented unit, furniture and equipment that are part of the interior and exterior of the house. We are extremely grateful for that.
  • We appreciate you wear slippers inside the house.
  • Persons who are not registered are not allowed to spend a night in the house or stay during the day, neither use the inventory without the host’s permission.
  • If guests intend to be absent for two days or more, host needs to be informed in advance.
  • If you decide to terminate your reservation earlier than agreed, payment must be made for the whole period you have reserved.
  • Upon departure, you are required to call your host to check the accommodation and are obliged to pay for any caused damage.
  • Tenants may be required to vacate the premises and forfeit the Rental Fee and Security Deposit for any of the following A.) Using the premises for any illegal activities B) Causing damage to the property, rented premises or to any of the neighboring properties C) Excessive noise disturbances including but not limited to excessive noise after dark without prior consent D) Disposing of trash or food items inappropriately. E) Disregarding property policies posted or verbally asknowledged.
  • Pets may not be brought into accommodation without prior consent from your host.
  • In case devices malfunction and the equipment breaks down within the accommodation unit, inform the host immediately and the same will be fixed as soon as possible.
  • Find all useful information in the book of information.
 
THANK YOU FOR STAYING WITH US!
 
Note:
 
The House Rules follow the custom and practice of the catering and tourism industry.
 
 
Ljutići, March 2023